CUSTOMER CARE
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FAQ
Norwex:
How long are your products guaranteed for?
Norwex backs its commitment to quality with a 60 day, 100% satisfaction Guarantee. If for any reason you are unhappy with your purchase, simply return the item within 60 days from the date of purchase and you will receive a refund, less the shipping fees. Norwex will also replace or exchange any merchandise you receive that is damaged or defective to your complete satisfaction with a receipt.
How do I send back my products that are still under warranty?
Your Norwex Consultant will be happy to help you with your return accompanied with your receipt.